Everything worth knowing before your appointment, so you walk in relaxed.
A quick read on a few things to know before you sit.
The deposit isn't a hoop. It's how we hold your slot and prep for you ahead of time. Every dollar goes toward your final total — you're not paying extra, you're paying early.
Every style we offer includes the hair, and we source it ourselves. That way we can guarantee the finish holds up the way you booked. If you have your heart set on a colour we don't carry, tell us in advance and we'll figure it out together.
Two small things that help us take extra good care of you the first time:
Everything on our portfolio is real — real clients, real installs. Your finished look may sit a little differently depending on your hair's density, texture, and length. Whatever your hair is, we'll give you the best version of the style you booked.
No late fee, we get it — life happens. Just shoot us a quick text if you're behind. It gives us a chance to let the next client on the schedule know too.
Have a question we haven't covered? Ask our concierge.
Ask the Concierge